Terms of service

Terms of Service

Effective Date: July 17, 2026

Welcome to Senetus ("Company," "we," "our," or "us"). By accessing or using our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using this website, you represent that:

You are at least 18 years old or have permission from a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
All information you provide is accurate and complete.

2. Products & Availability

We strive to accurately display our products, descriptions, colors, specifications, and pricing.

However, we do not guarantee that:

Product images perfectly represent the actual item.
Product descriptions are free from errors.
Products will always be available.

We reserve the right to discontinue, modify, or limit products at any time without prior notice.

3. Pricing

All prices are listed in the currency displayed during checkout.

Prices are subject to change without notice.

We reserve the right to correct pricing errors, typographical mistakes, or inaccurate information even after an order has been placed.

If a pricing error affects your order, we will notify you before processing.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

Refuse any order
Cancel suspected fraudulent transactions
Limit purchase quantities
Restrict sales by customer, household, region, or payment method

If your order is canceled after payment, a full refund will be issued.

5. Payment

We accept the payment methods displayed during checkout.

By placing an order, you authorize us to charge your selected payment method for the total purchase amount, including applicable taxes and shipping fees.

6. Shipping

Estimated delivery times are provided for convenience only.

Shipping delays may occur due to:

Carrier delays
Customs processing
Weather
High order volume
Supplier delays
Events beyond our reasonable control

Delivery estimates are not guaranteed.

7. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand names
Product images
Graphics
Website design
Videos
Text
Icons
Product descriptions

is owned by or licensed to Senetus and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior written permission.

9. Acceptable Use

You agree not to:

Violate any applicable laws
Attempt unauthorized access to our systems
Upload malicious software or code
Interfere with website operations
Engage in fraudulent purchases
Misrepresent your identity
Use automated tools to scrape or copy website content without authorization

10. User Accounts

If you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials
Restricting access to your account
All activity that occurs under your account

Notify us immediately if you suspect unauthorized access.

11. Third-Party Services

Our website may integrate with third-party providers including:

Payment processors
Shipping carriers
Analytics providers
Marketing services

We are not responsible for the content, policies, or practices of third-party services.

12. Disclaimer of Warranties

Except where prohibited by law, all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Senetus disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms limits any consumer rights that cannot legally be waived.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Senetus shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services.

Where liability cannot be excluded by law, our total liability will be limited to the amount you paid for the applicable product or service.

14. Indemnification

You agree to indemnify and hold harmless Senetus, its owners, employees, affiliates, contractors, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your violation of these Terms
Your misuse of our website or products
Your violation of applicable laws or the rights of others

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Senetus operates, without regard to conflict of law principles.

Any disputes shall be resolved in the courts with appropriate jurisdiction unless otherwise required by applicable consumer protection laws.

17. Changes to These Terms

We may update these Terms from time to time.

Changes become effective upon posting to this website.

Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Senetus regarding your use of our website and services.